Blog and Web Design Portfolio of Adrian Pelletier » Usability http://www.adrianpelletier.com Thu, 15 Dec 2011 23:30:59 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Gmail Usability Issue http://www.adrianpelletier.com/2007/01/31/gmail-usability-issue/ http://www.adrianpelletier.com/2007/01/31/gmail-usability-issue/#comments Wed, 31 Jan 2007 21:57:17 +0000 Adrian http://s37188.gridserver.com/blog/?p=137 A minor nuisance that I am annoyed with daily: When logged into my Gmail account, the main page shows a “Report Spam” button to the left of the “Delete” button. However, if I navigate to the Spam section of the account, “Delete Forever” is on the right of “Not Spam.” For better consistency, all buttons with similar actions (Delete, Delete Forever, Discard…) should appear in the same locations, regardless of which page you’re on. I can’t count the number of times I’ve reported spam then accidentally marked the same messages as “not spam” while trying to delete them.

The jumping Delete button can also be seen in both the Trash and Compose Mail sections.

Main » LEFT: Report Spam  |  RIGHT: Delete

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Spam » LEFT: Delete Forever  |  RIGHT: Not Spam

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Compose » LEFT: Save Now  |  RIGHT: Discard

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Trash » LEFT: Delete Forever  |  RIGHT: Move to Inbox

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